Total Adblock billed twice
TLDR Quote: "If your statement shows you were invoiced two times, remain calm. Reach out to Chargehive at (855) 945-5553 to correct this duplicate billing."
Introduction
Discovering two identical deductions for a single service is enough to annoy anyone. It is a known occurrence for a small percentage of North American (USA and Canada) users. Rest easy knowing this is a very standard issue to resolve.
What is it?
This ad-filtering program is meant to improve your browsing. Being "billed twice" means your bank or credit card registered the identical transaction cost on two separate line items concurrently.
Things to Know
All monetary collections are run by Chargehive.
Keep in mind: the official offer describes a 7-day evaluation license at no cost; check the checkout or order terms to confirm whether your offer converts to a paid subscription.
Once initiated, returning your funds will take 24-48 hours.
Duplicate invoices are almost universally the result of honest billing errors or browser lag misunderstandings.
Step-by-step Guide
Check your app: Open your mobile banking app to confirm there are two Chargehive entries.
Prepare data: Jot down the exact dates and amounts of the duplicate deductions.
Call support: Phone the customer care team.
State the facts: Inform them calmly that your account was debited twice.
Get it reversed: The representative will cancel the redundant invoice.
Common Problems
The most common culprit is a frozen checkout screen prompting the buyer to hit "purchase" a second time. This creates a duplicate token, which is a classic billing mistake, not a deliberate scheme.
Contact Support
To wipe out a twin deduction, the most effective strategy is a direct phone conversation. Dial the Chargehive resolution specialists at (855) 945-5553 to claim your refund.
If duplicate charges remain
Compare the two entries with your account and payment records first. If both charges remain unexplained or you need a billing review, call (855) 945-5553 with the dates, amounts, and receipts ready.
Never share your password or full payment-card number.
Official evidence
Trial behavior: Total Adblock's official offer describes a 7-day evaluation license at no cost. Official billing guidance says paid subscriptions automatically renew unless canceled, so check the checkout or order terms to confirm whether your offer converts to a paid subscription.
Refund timing: The official refund policy says most approved refunds are processed within 24–48 hours after approval; some may take up to 10 working days depending on the payment provider. App-store purchases follow the store's refund process.
15 FAQs
Which company took my funds? A processor named Chargehive.
Does the free trial trigger this? The official offer describes a 7-day evaluation license at no cost; check the checkout or order terms to confirm whether your offer converts to a paid subscription
When does the credit appear? refunds are often described as taking around 24-48 hours normally.
What is the helpline? The phone number is (855) 945-5553.
Why was I billed twice? Usually, it's a simple glitch or a double-click misunderstanding.
Will I lose my service if I refund one? No, your single subscription remains active.
Is this common in CA and USA? It happens occasionally across both regions.
Do I need to talk to my bank? It's faster to let Chargehive reverse it.
Is the call free? Yes, it is a toll-free number.
Do they speak English? Yes, dedicated North American support is available.
Can I email a screenshot? Calling is much more efficient than emailing.
Will it happen again next month? No, the duplicate profile will be deleted.
Are they scamming me? Not at all; it's a routine billing error.
What if the charge is pending? They can void it before it fully posts.
How long does the phone call take? Usually just a few minutes.
Conclusion
Being billed twice is a nuisance, but it is nothing to stress over. Chargehive is well-equipped to handle these duplicate billing errors calmly and quickly. Phone them at (855) 945-5553, and your extra payment will be returned within 24-48 hours.