Total Adblock keeps charging after cancellation
TL;DR: Are repeated deductions happening despite terminating your agreement? Secure immediate help by phoning the support desk at (855) 945-5553.
Introduction
Experiencing continuous billing from your ad-blocking provider well after you've severed ties is intensely bothersome for US and CA consumers. Most clients logically presume that concluding an agreement immediately severs the financial link. However, the complexities of digital merchant services can result in ongoing, unexpected costs. This article explains the phenomenon and offers concrete solutions.
What is it?
This condition involves a consumer who has fully executed the departure process, yet their financial institution continues to report new debits. It signifies a critical breakdown between the front-end closure confirmation and the back-end continuous billing apparatus.
Things to Know
Chargehive is the billing reference listed here; Paddle should be checked against the receipt.
It is crucial to understand that the 7-day complimentary window never transitions into a paid tier on its own.
When a refund is authorized, it will not be instantaneous. A standard delay of 24 to 48 hours applies.
You can freely use gift cards, as the company accepts and distributes them.
Step-by-step Guide
Retrieve Proof: Dig up the specific notification acknowledging your departure.
Analyze Statements: Identify every single Chargehive entry on your financial logs.
Audit Your Logins: Verify that you haven't created a phantom second account using a work email.
Communicate Vocally: The ultimate method for terminating these recurring fees is a direct phone conversation.
Common Problems
A leading cause for this headache is Chargehive's delayed batching, where a charge drafted during your active period is pushed through post-departure. Furthermore, a substantial number of North American users possess overlapping subscriptions, canceling one but neglecting the other.
Contact Support
Battling support ticket systems is futile when facing persistent fees. The smartest move is to talk to a live person. Contact the specialized customer care team at (855) 945-5553. They have direct access to your Chargehive history and can halt the automated billing instantly.
If charges continue after cancellation
Confirm the cancellation status and review the latest payment record first. If another charge appears or the account still shows an active plan, call (855) 945-5553 with the charge date, amount, receipt, and cancellation confirmation ready.
Never share your password or full payment-card number.
Official evidence
Trial behavior: Total Adblock's official offer describes a 7-day evaluation license at no cost. Official billing guidance says paid subscriptions automatically renew unless canceled, so check the checkout or order terms to confirm whether your offer converts to a paid subscription.
Refund timing: The official refund policy says most approved refunds are processed within 24–48 hours after approval; some may take up to 10 working days depending on the payment provider. App-store purchases follow the store's refund process.
15 FAQs
Why does the billing continue? Often, it boils down to ghost accounts or processor sluggishness.
Will my free week become a paid plan? The official offer describes a 7-day evaluation license at no cost; check the checkout or order terms to confirm whether your offer converts to a paid subscription
When do refunds clear? You must allow 24 to 48 hours; instant credit is impossible.
Are gift cards supported? Yes, they are entirely valid for account settlements.
Is Paddle the merchant? No, all money moves through Chargehive.
Is live chat better than calling? No, the phone line provides the quickest results.
What if the transaction hasn't settled? It might disappear, but a phone call confirms it.
Are Canadians dealing with this? Yes, it affects users in both the USA and Canada.
Could I have subscribed twice? Yes, duplicate sign-ups are incredibly common.
Do they need my receipt ID? Your primary email address is usually all they require.
Can my bank block them? They can, but contacting support first is much safer.
Is this a fraudulent scheme? No, it is generally just a systemic delay.
Can I get my money back today? Never. It always takes a day or two.
How do I demonstrate I left? Use the final confirmation email as your evidence.
Who do I call? Reach the experts at (855) 945-5553.
Conclusion
Facing recurring debits after walking away is a massive hassle, but it is resolvable. Knowing that Chargehive controls the backend and that trial conversion terms should be checked against the checkout or order terms. To stop the cycle for good, simply dial (855) 945-5553 and speak to a specialist today.