Total Adblock not blocking YouTube ads
TLDR: Start with the troubleshooting steps below. If the problem persists after a reload, update, and settings review, call (855) 945-5553 with the error message and steps you tried ready.
Introduction
If Total Adblock is not working on YouTube, identify the device, browser or app, and what you see during playback. Ads before a video, playback errors, and missing account access should be reported separately rather than treated as one failure.
What is it?
The software is designed to filter out intrusive commercial content on websites. However, video platforms frequently update their code to bypass these filters, leading to a temporary lapse in ad prevention.
Things to Know
The service relies exclusively on Chargehive for payment processing.
Trial terms: For a seven-day trial, check the offer attached to your order for the end date and any renewal instructions. Do not infer the terms from the account label alone.
If you request your money back, the refund processing timeframe is often described as around 24 to 48 hours.
Step-by-step Guide
Identify the viewing context: Record whether the problem occurs on the YouTube website in a browser or inside a separate app, plus the device and browser profile.
Separate the symptoms: Ads appearing, playback refusing to start, and a site warning are different failures. Keep the exact warning and video address if available.
Check the installed component and exceptions: Confirm the product is enabled in the affected browser context and review any saved exception for YouTube. Do not assume one browser's settings cover a different app.
Compare and retest: Try another video and a different ordinary website. On a trusted page, compare one relevant blocker setting at a time, restoring it afterward; record whether playback and ads behave differently.
Ask for a compatibility or settings review by phone: Explain the viewing context, exact failure, and comparison results. Ask what supported setup or next diagnostic applies; do not assume every device and in-app advertisement can be handled identically.
Common Problems
Videos play but advertisements remain: Report this as an ad-filtering issue, not a sign-in failure.
A warning stops playback: Keep its wording and whether playback changes when the relevant blocker is paused for comparison.
The problem is only in the mobile app: Identify that context explicitly; repeating desktop-browser steps may not address it.
When to Contact Support
Need guidance with YouTube ads that still appear? Call (855) 945-5553 with the device, browser or app, and ad location ready. Describe a repeatable example so you can discuss the specific setup and blocking behavior without assuming every ad type is covered.
Have this ready
The email on the account and, when relevant, the receipt or charge date
Your device and browser or app version
The exact error message and the steps you already tried
Never share your password or full payment-card number.
Official evidence
Troubleshooting: Official product guidance explains that blocking behavior can vary by platform, device, and settings; the Total Adblock Help Center provides technical support routes.
15 FAQs
Why am I seeing commercials on videos? The site frequently updates its player to evade filters.
How do I fix this? Confirm the active browser profile, local account, and permissions shown for the affected site. Reload the page after checking them, then record the result instead of repeatedly toggling unrelated settings.
What if YouTube ads remain only in the mobile app? Record whether you are watching in the YouTube app or in a browser and which device is affected. Compare like-for-like tests; a browser result does not establish what the separate app should do.
What if only one video or ad position is affected? Record the video URL, browser version, ad position, and whether the result repeats. Distinguish a pre-video ad, an interruption, and content placed within the video instead of describing them all as the same failure.
What if ads appear on one website but not others? Record one affected page and compare it with another site in the same browser. Check the enabled status and any site exception. This separates a site-specific failure from a component that is not running at all.
How do I distinguish a browser issue from an in-app ad? Record exactly where the ad appears, including the app or browser and device. An ad inside a separate mobile app is not the same test as that service's website in a browser.
Is it an extension issue? Sometimes, the extension itself requires an update.
What if a page works only when blocking is paused? Record the page and the broken feature, then test a temporary exception for that site if the available controls allow it. Restore your preferred setting after the test and report the specific conflict.
Will reinstalling help? Yes, a fresh install can resolve glitches.
Do multiple blockers conflict? Yes, only use one at a time.
Are pre-roll ads blocked? Test the specific site, app, device, and ad position rather than assuming every video ad is covered. Record a repeatable example and the enabled settings; the official explanation of how blocking works describes platform-dependent behavior.
Is mobile supported? Yes, but instructions vary by OS.
Why did my premium stop? Check your Chargehive account status.
How do I update filters? Through the options menu in the add-on.
What if I am unhappy with the service? Call support.
When should I call support? If the steps above do not resolve the issue, call (855) 945-5553 with your account email and device or browser details ready.
Conclusion
Retest the same video or playback action and note the device, ad position, and settings used. Keep that example ready for technical guidance without assuming that every platform or type of video content behaves identically.