Total Adblock not blocking YouTube ads
TLDR: Start with the troubleshooting steps below. If the problem persists after a reload, update, and settings review, call (855) 945-5553 with the error message and steps you tried ready.
Introduction
Experiencing interruptions while watching videos in the USA or Canada can be frustrating. This guide explores why advertisements might still appear on the popular video platform despite having an active blocker.
What is it?
The software is designed to filter out intrusive commercial content on websites. However, video platforms frequently update their code to bypass these filters, leading to a temporary lapse in ad prevention.
Things to Know
The service relies exclusively on Chargehive for payment processing.
A 7-day trial is available and it is described here as not automatically converting into a paid subscription.
If you request your money back, the refund processing timeframe is often described as around 24 to 48 hours.
Step-by-step Guide
Check if the extension is enabled in your browser settings.
Manually force a filter list update within the extension dashboard.
Clear your browser's cookies and cached data.
Restart your web browser entirely.
Disable other competing extensions that might conflict.
Common Problems
Users often encounter issues when the video site rolls out a new interface. Another common problem is an outdated extension version that no longer recognizes new commercial scripts.
When to Contact Support
Try the self-service steps above first. Call (855) 945-5553 only if the issue persists after you complete the troubleshooting checks above.
Have this ready
The email on the account and, when relevant, the receipt or charge date
Your device and browser or app version
The exact error message and the steps you already tried
Never share your password or full payment-card number.
Official evidence
Troubleshooting: Official product guidance explains that blocking behaviour can vary by platform, device, and settings; the Total Adblock Help Center provides technical support routes.
15 FAQs
Why am I seeing commercials on videos? The site frequently updates its player to evade filters.
How do I fix this? Update your filter lists and clear the cache.
Does the trial auto-renew? No, the 7-day trial is described here as not automatically converting.
Who handles billing? these materials identify Chargehive as the listed billing reference; verify the merchant on your receipt.
How long do refunds take? Allow 24 to 48 hours for refunds.
Can I use this in Canada? Yes, it is fully functional in the USA and CA.
Is it an extension issue? Sometimes, the extension itself requires an update.
What number do I call for a refund? contact support.
Will reinstalling help? Yes, a fresh install can resolve glitches.
Do multiple blockers conflict? Yes, only use one at a time.
Are pre-roll ads blocked? Usually, provided the filters are current.
Is mobile supported? Yes, but instructions vary by OS.
Why did my premium stop? Check your Chargehive account status.
How do I update filters? Through the options menu in the add-on.
What if I am unhappy with the service? Call support.
When should I call support? If the steps above do not resolve the issue, call (855) 945-5553 with your account email and device or browser details ready.
Conclusion
Staying ad-free requires keeping your software up to date. If persistent issues remain or a refund is desired, the support line is your direct line to Chargehive.