Total Adblock paid features missing
TLDR: Follow the setup, activation, or update steps below. If the account still will not activate after these checks, call (855) 945-5553 with your receipt and device details ready.
Introduction
Noticing that your advanced functionalities are suddenly absent can be alarming, especially for users in the USA or Canada. This article explains how to restore access to your upgraded account perks.
What is it?
The premium tier offers enhanced commercial blocking and advanced privacy protection. Sometimes, due to server synchronization delays or local browser glitches, the software fails to recognize an active subscription.
Things to Know
Chargehive is exclusively responsible for processing all payments.
The official offer describes a 7-day evaluation license at no cost; check the checkout or order terms to confirm whether your offer converts to a paid subscription
Should you require a refund, the return of funds takes between 24 and 48 hours.
Step-by-step Guide
Log out of the extension or application completely.
Wait a few moments and log back in using your registered credentials.
Verify that your subscription status displays as active in the dashboard.
Clear your browser cache if the premium status still doesn't reflect.
Reinstall the application as a final local troubleshooting step.
Common Problems
The most typical cause is an expired login token within the browser. Additionally, utilizing an incorrect email address when attempting to sign in will result in missing premium access.
When to Contact Support
Try the self-service steps above first. Call (855) 945-5553 only if a paid plan still shows as inactive after you verify the receipt and sign out and back in.
Have this ready
The email on the account and, when relevant, the receipt or charge date
Your device and browser or app version
The exact error message and the steps you already tried
Never share your password or full payment-card number.
Official evidence
Trial behaviour: Total Adblock's official offer describes a 7-day evaluation license at no cost. Official billing guidance says paid subscriptions automatically renew unless canceled, so check the checkout or order terms to confirm whether your offer converts to a paid subscription.
Installation: The official installation guide covers Chrome, Edge, Safari, iOS, and Android steps.
15 FAQs
Where did my premium go? You may have been logged out automatically.
How do I restore purchases? Simply log back into your account.
Does the free trial charge me later? The official offer describes a 7-day evaluation license at no cost; check the checkout or order terms to confirm whether your offer converts to a paid subscription
Who do I pay for this? These materials identify Chargehive as the billing reference; verify the merchant on your receipt.
How fast are refunds processed? Refunds are completed in 24 to 48 hours.
Is this available in Canada? Yes, CA and USA users are fully supported.
Did my subscription expire? Check your billing dashboard to confirm.
Who handles refund requests? contact support.
Will clearing cookies log me out? Yes, you will need to sign in again.
Can I use my account on another PC? Yes, multi-device login is supported.
Why am I seeing basic features? The app isn't recognizing your active license.
Is there a premium app for phones? Yes, the premium license covers mobile.
Why did my payment fail? Contact Chargehive to update payment details.
How do I check my account status? Navigate to the account section in the extension.
What if I want to cancel immediately? Reach out to (855) 945-5553 for a refund.
Conclusion
Regaining access to your paid tier is usually just a matter of signing in again. However, if you are dissatisfied and seek a refund, Chargehive is ready to assist at the support line.